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If you want to find a good bicycle repair shop , you should look at it from different perspectives. Individual service, customer orientation and high level of expertise can be assessed based on your own or other people's experiences.
The following points can be determined by researching on the Internet or contacting the workshop:
2. Pick-up and delivery service
The demand for bicycles has increased enormously in recent years. According to data from Statista , the number of bicycles in Germany has grown by 4 million in the last 5 years, of which e-bikes accounted for around 20%.
This also means that the demands on a bicycle workshop are increasing, as it has to handle increased order volumes and support new technologies that are only possible with trained staff and the right equipment.
Experience has shown, especially during the Corona period, that in some cases walk-in customers are disadvantaged. Repairs can only be carried out by appointment . Increased order volumes significantly extend the waiting and repair times .
In this context, the points mentioned are becoming more and more important, as bicycle owners do not want to wait long for their bike.
- Waiting and repair time: In some cities, this figure has become a significant factor. Order acceptance varies greatly depending on the workload of the specialist workshop and ranges from a few days to several weeks.
- Pick-up and delivery service: In the event of a repair, it would be convenient to have your bike picked up by a specialist workshop, repaired and delivered again. Some providers offer this for a small fee.
- On-site service: A visit from a bicycle mechanic to your home is a rare luxury, but is still offered by some providers.
- Rental bike/spare bike: Some shops offer a rental bike or spare bike for the duration of the repair, either for a fee or free of charge. Long live mobility!
- Contact options: In times of Corona, the queues in front of the specialty stores are getting longer and longer. Therefore, it is sometimes advisable to find a provider who also has online appointment management.
- E-bike / Pedelec service: When servicing e-bikes and pedelecs, the specialist workshop must not only have trained staff, but also the technical equipment. Not every provider covers all models or publishes this on their website.
We live in a time where we call from bike shop to bike shop and ask for individual information. It's time-consuming and nerve-wracking! This is why the search platform reparadius.de was created! We try to compile this information for you. To do this, we contact the bike repair shops and encourage them to update their data (e.g. repair and waiting times). If you have any suggestions or tips, please feel free to contact us.
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