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The premium protection for your two-wheeler
Is your bike your daily companion and do you travel a lot with it? Then the premium e-bike and bike protection from helden.de starting at 70 euros per year is the perfect all-round, worry-free package for you and your bike. Numerous risks that you may encounter in your everyday biking life are comprehensively covered: whether on the way to work, on the next trekking tour or when traveling - the heroes are at your side at any time and worldwide and ensure your mobility. The all-in-one fully comprehensive protection for your bike always includes all premium services at no extra charge - performance improvements are also automatically and free of charge thanks to the innovation guarantee. This way, your insurance cover is always up to date and you can look forward to the best services on the market! Can be canceled daily, completely transparent and 100% digital.
Highlights
✓ Compensation for theft of bicycle & accessories
✓ Coverage of repair costs including wear and tear costs
✓ Cycling & downhill rides are also insured
✓ Breakdown and accident assistance cover included
✓ 0 € deductible in case of damage
IMPORTANT : With the hero code REPA6 you will receive a permanent discount on your monthly fee ( example : instead of 72 € per year, permanently only 66 € per year)!
The Nerdy Details
Can be cancelled daily | Yes |
Price | from 70€* |
US | optionally up to 15,000 € |
Exchange service |
Yes | Price with Hero Code |
from 64,17€* | Payment method |
yearly |
Excess | 0 |
Hero Code Value | from 5,83€ | since |
2020 |
*Price varies depending on the value of the bike/e-bike
Service package in detail
Contract & Service
|
Who is insured? | All persons who use your bicycle with your knowledge and consent are automatically insured. |
Bicycle type | Bicycles, e-bikes |
|
Fulfillable requirements for securing the wheel | When not in use or when transported in an open container (e.g. bike rack), the bike must be secured with a lock. If the bike is in a locked room that is used exclusively by the owner, there is no obligation to lock it. |
Scope of application in case of theft or repair |
worldwide |
second-hand bicycles | not older than 3 years |
theft
Theft of the bicycle | ✓ |
|
Theft of individual parts | ✓ |
Theft of the battery | ✓ |
|
Theft of bicycle accessories and luggage (loosely connected parts) | 1,000 euros per claim |
Fulfillable requirements for securing the wheel | ✓ |
Repair costs
Compensation for repairs | ✓ |
vandalism | ✓ |
|
Accident and fall damage | ✓ |
improper handling / operating errors | The insurer waives the objection |
|
Material, production and design defects | ✓ |
Electronic damage | ✓ |
wear and tear |
up to max. 5 years |
Battery wear | ✓ |
Free choice of workshop | ✓ |
|
Participation in cycling events | ✓ |
Bicycles that are also used commercially | ✓ |
Breakdown and accident assistance
|
scope | EU, Switzerland, Liechtenstein, Norway, United Kingdom |
Pick-up service | ✓ |
|
Continue by taxi or train to Panne | ✓ |
On-site breakdown assistance | ✓ |
Rental or renting bike |
✓ |
Overnight stay in case of emergency | ✓ |
Referral to the nearest bicycle repair shop | ✓ |
|
Towing service after a breakdown | ✓ |
Bicycle recovery after an accident | ✓ |
Replacement bike |
✓ |
Bicycle scrapping | ✓ |
Accommodation costs | ✓ |
|
Bicycle return transport | ✓ |
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